Legal
Terms of sale
These terms apply to MURA 55 orders placed with BOIS55.
Customer contact: contact.bois55@gmail.com · +34 627 25 14 58
Article 1 — Purpose+
These terms of sale govern sales of MURA 55 offered by BOIS55 to customers in Europe, via the site. Any order implies acceptance of the terms in force on the day of the order.
Article 2 — Seller identification+
Seller: OUM BEN LTD. OUM BEN LTD. 27 Lantern Yard, Bristol BS1 5AH, United Kingdom. Legal form Ltd. contact.bois55@gmail.com · +34 627 25 14 58.
Article 3 — Products+
MURA 55 is a fold-away wall desk in oak-veneered stave panel. Standard closed dimensions: 100 × 50 × 20 cm. The product is shipped already assembled, with an installation guide. Visuals are provided for illustration.
Article 4 — Price+
The standard model is €375. Two units: €650 instead of €750. Prices are as displayed at the time of order. Delivery in Europe is included.
Article 5 — Order+
The order is placed via the site (form) or the stated channels (email, WhatsApp). The customer is responsible for the accuracy of the information given (identity, delivery, billing).
Article 6 — Payment+
Payment methods are stated at the time of order (card / Revolut, or confirmation via WhatsApp). Provider: Paiement sur WhatsApp. The charge is made under the conditions of the chosen provider. BOIS55 does not store card data on the site.
Article 7 — Order confirmation+
A confirmation is sent by email or via the channel used. The order is binding only after this confirmation and, where applicable, the agreed payment.
Article 8 — Making+
Each MURA 55 is prepared after confirmation. Indicative delivery time: 4 to 5 weeks.
Article 9 — Made-to-measure products+
BOIS55 may study custom dimensions. A quote is issued. Terms specific to made-to-measure (price, lead time, any exceptions to the right of withdrawal) are stated before commitment.
Article 10 — Delivery+
Area: Europe only. Charges: included. Indicative delivery time: 4 to 5 weeks. The carrier is not named herein; dispatch information is given in due course.
Article 11 — Receipt+
The customer should check the parcel on receipt and report any apparent reservation according to the carrier's practice, then write to BOIS55 (email or phone stated) within a reasonable time.
Article 12 — Right of withdrawal+
For distance sales to a consumer in the European Union, a legal right of withdrawal may apply under the law in force. This legal right is not replaced by the commercial returns policy. Some exceptions may apply, in particular for goods made to the consumer's specifications. See the Returns & withdrawal page.
Article 13 — Returns+
BOIS55 commercial policy: a return may be requested within 30 days, under the applicable terms. This policy does not limit legal rights. Procedure: contact BOIS55, give the order number, follow the instructions given.
Article 14 — Refund+
Where a refund is due, it is made by the original payment method or an agreed method, after checking the return where this applies.
Article 15 — Legal warranties+
The consumer benefits from the applicable legal warranties (conformity, hidden defects, or equivalents under the law of the country concerned). These warranties apply independently of any commercial warranty.
Article 16 — BOIS55 commercial warranty+
BOIS55 commercial warranty — 1 year. It complements the applicable legal warranties and does not replace them, nor limit the consumer's legal rights.
Article 17 — Custom products+
Made-to-measure pieces may be subject to particular terms (absence or limitation of the right of withdrawal where the law so allows, lead time, deposit). They are stated before the order.
Article 18 — Liability+
BOIS55 is liable within the limits of applicable law. Wall fixing, the choice of fasteners and the nature of the support are the customer's responsibility, according to the guide provided.
Article 19 — Personal data+
Data are processed for the order, delivery, invoicing and customer service. Policy: Privacy page.
Article 20 — Intellectual property+
BOIS55 brand, logo, photographs, videos, texts, graphics and site design: all rights reserved.
Article 21 — Complaints+
Any complaint: contact.bois55@gmail.com +34 627 25 14 58.
Article 22 — Disputes+
In the event of a dispute, an amicable solution is sought. The consumer may also bring the matter before the competent courts.
Article 23 — Governing law+
Governing law: England and Wales. Mandatory consumer-protection provisions of the country of residence remain applicable where they so require.
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